Service

Service

Aware that design and manufacturing alone cannot fully satisfy all customer requirements, Ergolines has developed a complete range of after-sales services.These include on-site supervision to installation and commissioning, supply of spare parts, after sales consultancy, on site measurement and system calibration, personalized training courses, etc.

In addition, Ergolines offers a qualified and efficient service of reconditioning or complete renovation of EMSs of any brand and any type: M-EMS, S-EMS, F-EMS, EMBr, L-EMS, Linear, 2- & 3-phase designs, wet & dry insulation technologies. Our services include an accurate re-construction of the original copper windings, regardless of brand and configuration. Ergolines proprietary technologies give the reconditioned stirrers insulation and life-time properties higher than the original new equipment.

STIRRERS REPAIRS

  • Proprietary VPI re-impregnation treatment
  • Reconstruction of windings
  • Complete EMS revamping
  • Final electric and hydraulic testing
  • Repairs directly on site

START-UP AND COMMISSIONING

  • Full equipment and installation check
  • Equipment start-up
  • Working parameters fine-tuning
  • Resident operator training

AFTER SALE

  • Supply of all spare parts
  • Remote assistance
  • On-site assistance
  • Optimisation of Ergolines systems according to
    new customer’s needs

ON-SITE MEASUREMENTS

  • Magnetic field evaluation for EMS of any brand and type
  • Complete oscillation monitoring and analysis service
  • Mould thermal monitoring for billets
  • Steel superficial velocity measurement (more info)

RESEARCH AND DEVELOPMENT

  • Customised studies and developments
  • Magneto-fluid dynamic
  • Performance Optimisation
  • Ergonomics and energy-saving analysis

NUMERICAL SIMULATION

  • 3D electromagnetic analysis
  • 3D fluid-dynamic analysis
  • 3D magneto-hydrodynamic analysis
  • 3D multiphysics analysis
  • Solidification analysis